Planning at Work for Unexpected MS Symptoms

Learning from others

Let’s explore how this might look in an actual situation. Lori is a digital graphic designer who was diagnosed with MS after experiencing numbness and motor problems in her hands. Although she recovered from that flare-up completely, she was concerned that it could happen again. When she discussed the situation with her boss, he suggested that she move into a managerial track. He pointed out that because she might have these problems again, she might be better in a role that wouldn’t rely on her physical ability. In this managerial role, Lori could use her already strong interpersonal skills and develop new managerial and project management skills to supervise others and work with clients. Lori agreed that this would be a sensible move for her, but she worried about going in a direction that she might not enjoy as much as graphic design.

Since Lori had only had one flare-up and didn’t really know how the disease might affect her, she decided that she wasn’t ready to make such a big change. She told her boss she appreciated his suggestion and might switch at some point in the future. She knew, however, that she needed a plan that she could put into place if she became sick and was unable to do certain aspects or all of her job. Realizing that most of her work consisted of a series of steps that built on each other regardless of the specific project, Lori started by listing each step. From that, she developed a workflow chart with notes on how tasks could get done in her absence. And recognizing that her job relies on her ability to use her hands, she purchased voice recognition software and trained herself to use it.

Two years after the first flare-up, Lori developed MS symptoms again. Even though her hands were affected and she wasn’t able to type, she continued to work using the voice recognition software. In another flare-up the following year, Lori developed extreme fatigue and took a short-term leave. Fortunately, she had prepared well and had cross-trained several colleagues. They were able to fill in and pick up the essential tasks for her. Lori’s detailed notes ensured that no pieces fell between the cracks in her absence. When she returned to work, she was able to move back into her role seamlessly.

Successful people recognize that flexibility and planning for the unpredictable are key factors in any achievement. Preparing for the unexpected allows you to continue to work and be successful.